Terms & Conditions

For general questions, please contact us at  +1 416-251-5097 — What’s App: +1 647 983 9795 — E-mail : info@starsonboard.me

All prices are in USD based on double occupancy in the room.


  • Any cancellations received before September 15, 2020 — Full Refund applies for a Cancellation Fee of US $100.
  • Before OCT 1st, 2020 — 50% Refund applies.
  • From OCT 1st, 2019 onward — NO REFUND FOR ANY REASONS. Cancellation Fee is 100%.  Only name change is permitted. (Bookings cannot be carried over to any Future Events)


1st Change in the Room is FREE of charge.

2nd change and onward is subject to $100 Administrative Fee.

** The Final list of the Confirmed STARS will be announced by SEP 15th, 2019 **


Stars On Board has the right to cancel or substitute any of the promoted Stars due to unforeseen circumstances. Programs and Prices are subject to change without notice.

Travel Insurance Protection:

Stars on Board highly recommends that every guest purchases his/her own Travel Protection insurance including Medical, Accident, and Trip Cancellation coverage individually online or through a travel agent.


For your voyage, a valid passport is required.

Mexican Visa – for Entry to Cancun for certain Nationalities.

* It is the guest’s responsibility to obtain the required visas and other documentation prior to the travel date. Check the link below:


********************************** ACKNOWLEDGEMENT, WAIVER & RELEASE**********************************

The Guest(s) acknowledge(s) that throughout the duration of the events a reality TV show /series might be filmed focusing on the Entertainers/Performers and Stars. During said filming, there is a possibility that the Guest(s) may be captioned on said reality TV show/series.

As a condition of booking, the Guest(s) release(s) Stars on Board, Inc. and Iberostar Hotels, their respective parent, subsidiary, affiliated companies, the directors, employees, agents, representation, any and all producers and broadcasters of said reality TV show/series from all claims, actions, grievances and liabilities in connection with the subject reality TV show/series to be filmed throughout these events.

************************************* ENTERTAINMENT INFORMATION **************************************

All the Stars shows are complimentary and SEATS ARE AS PER YOUR ROOM BOOKING CATEGORY.

The Stars, the prices and the programs are subject to change without notice.

Stars on Board does not guarantee the appearance of every entertainer that was promoted. Stars On Board has the right to cancel or substitute any of the promoted and confirmed stars at any time, if and when it deems necessary to do so.


(a) The guest acknowledges that STARS ON BOARD, its affiliates and partners are not an insurer of his or her safety during the course of their stay, and the guest agrees that STARS ON BOARD, its affiliates and partners shall not be liable in any circumstances for any incident or injury arising from events occurring on and outside of the guest areas of the resort, or involving persons employed by STARS ON BOARD, its affiliates and partners and acting outside the course and the scope of employment.

(b) Stars On Board, its affiliates and partners disclaim all liability to the guest for damages for emotional distress, mental suffering or psychological injury of any kind not resulting from a physical injury to that guest, nor from that guest having been at risk of actual physical injury, nor intentionally inflicted by Stars On Board, its affiliates and partners.


Clients acknowledge that they have read and accepted the Booking Terms and Conditions when they initiate their booking. SOBC Booking Terms and Conditions are available on our website.